ITIL 4 Foundation Certification Guide

ITIL 4 Foundation introduces the ITIL 4 framework for IT service management. It's the entry point for ITIL certification and widely recognized in enterprise IT.

Exam Overview

• Questions: 40 (multiple choice) | Length: 60 min | Pass: 65% (26/40) | Price: ~$300 USD

Domains

Domain	Weight
ITIL Service Management Concepts	8%
Four Dimensions of Service Management	8%
ITIL Service Value System (SVS)	36%
ITIL Practices	48%

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